Today  while teleworking, a call comes into my queue ( Read more... )

Yes, a user actually called me with this question:

User: Do I go to intranet keyword [Thingamabob] to reqest my [Thingamabob] ?

Why do they bother to give computers to people who havent got a #$%@#%^$#^ clue how to even $@%#$^ turn the damn thing on and off!!!!